Close this search box.

The Voice of the

Commonwealth's Counties

Premier Partner – Waypoint360

There’s nothing quite like launching a novel business designed to strengthen local governments than during a global novel coronavirus pandemic.  As with all things though, it’s an opportunity for us to do better and serve communities more efficiently.  

To that end, we’ve transformed our operational assessment tool from an interview-based platform to a written survey instrument to minimize staff time and maximize efficiency. Information on the new Assessment Survey can be found at  The survey takes less than an hour per service area and helps us understand how operational issues are handled, identifies major challenges, and provides other service delivery information.  This enables us to match needs with industry solutions resulting in significant cost avoidance or savings and increased performance. No matter how good you are, there is always room for improved success!

For a self-assessment, please contact