PWC - = Commercial Project Management Program

Government
= Development=20 Services

Project=20 Early Assistance

Commercial Project = Management=20 Program =

=20

What is Project=20 Management?

Prince = William County=E2=80=99s Development=20 Review, Construction Inspection, and Code Enforcement agencies have united = efforts to=20 redesign their business processes to align with the = County=E2=80=99s Vision and Values. = To = accomplish=20 this primary goal, the Prince William County development = community and=20 county development agencies have created a mutually supportive = environment=20 where the customer and staff work creatively together through = teamwork to=20 provide a process that is better coordinated, more timely and is = more=20 predictable for the customer.

Program=20 Implementation

Prince = William County has = implemented=20 a project management program while it seeks to=20 update the integrated development processing system. The = program=20 aims to improve the customer=E2=80=99s=20 experience and the project=E2=80=99s success. = Implementation of the=20 project program began on July 1, 2008. The initial phasing of = this program=20 included:

=C2=B7 =20 July 1, 2008 =E2=80=94 Site Plans=20 (Non-residential)

=C2=B7 =20 July 15, 2008 =E2=80=94 Joint Occupancy Evaluations=20 (JOE)

=C2=B7 =20 Aug. 15, 2008 =E2=80=94 Tenant Layouts = (TLO)

=C2=B7 =20 Sept. 15, 2008 =E2=80=94 Building Alterations, = Additions and=20 Remodels

Other non-commercial project types including residential=20 developments are being evaluated for inclusion in future = implementation=20 phases.

Project-Oriented=20 Culture

Our=20 new development processing system will center on an innovative=20 Project=E2=80=93Oriented Culture, with three key elements in = support: =

1. =20 Project Approach

2. =20 Partnership Approach to Customer=20 Service

3. =20 Project Management

Project = Approach

Our=20 new approach ensures that services are comprehensive and seamless = from the=20 customer=E2=80=99s perspective. Once=20 the customer=E2=80=99s =E2=80=9Cimmediate project = objectives=E2=80=9D are understood, the county=20 ensures communications, processes, and actions are coordinated = through the=20 entire development process. We=20 accomplish this by:

A. =20 Identifying the approvals and permits that make-up the = =E2=80=9Cimmediate=20 project objective=E2=80=9D as shown in Figure = 1.

3DPF1

B. =20 The=20 County facilitates the processing steps, from early assistance to=20 certification of occupancy or=20 final acceptance. The customer will interact with the County in = one or=20 more business processes as shown in Figure = 2.

3DPF2 =

Partnership Approach to Customer = Service

Prince = William County = staff is=20 committed to a cooperative relationship, a partnership, between = the=20 customer and staff working together to identify options on project = issues=20 and bringing resolution to problems quickly. This partnership will = result=20 in a process which will have greater predictability resulting in a = more=20 timely and efficient process. Three ideas and practices will be=20 established to support this = partnership.

1. =20 Staff uses=20 supportive communications.

2. =20 Structured and=20 adequate time is allotted to discuss and resolve=20 issues.

3. =20 Staff and=20 customer are tasked to be creative in finding ways to resolve = issues=20 within the
regulatory framework.

Object of Project Management

Project management is the County=E2=80=99s = methodology to assist the=20 customer with processing their =E2=80=9Cimmediate project = objective=E2=80=9D through the=20 development system in an efficient and timely manner. This method promotes = coordinated=20 County responses to a project rather than allowing fragmented = permits or=20 responses from individual disciplines or departments. In order for Project = Facilitation=20 to work effectively, three key roles have been defined and must = function=20 together throughout the process. These three key roles are = shown in=20 Figure 3:

1. =20 Appointing a=20 Process Management Team (PM) = to=20 guide the customer=E2=80=99s project through the = system.

2. =20 Appointing a=20 Multi-Disciplinary Team (MDT) to provide all the expertise needed = for=20 review.

3. =20 The = Customer=20 and/or their designated representatives participate as a = responsive=20 partner on the team.

3DPF3 =

For additional information, contact the Department of = Development=20 Services.

<= /TD>

<= FONT=20 size=3D1 face=3DArial>This document contains link(s) to = files=20 created with Adobe Acrobat.
To view = these=20 documents please download
Adobe Acrobat = Reader

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null)?_143.HoverRightIconUrl:_142.RightIconUrl;_142.ActiveRightIconUrl=3D= (_143.ActiveRightIconUrl!=3Dnull)?_143.ActiveRightIconUrl:_142.HoverRight= IconUrl;_142.ExpandedRightIconUrl=3D(_143.ExpandedRightIconUrl!=3Dnull)?_= 143.ExpandedRightIconUrl:(_144.HighlightExpandedPath?_142.HoverRightIconU= rl:_142.RightIconUrl);}}for(var _145 in = cart_menu_itemimageproperties){if(_142[_145]!=3Dnull){_142[_145]=3DCompon= entArt_ConvertUrl(_144.ImagesBaseUrl,_142[_145],_144.ApplicationPath);}}}= ;ComponentArt_Menu_Support.ComponentArt_Menu_InitializeGroupPointers=3Dfu= nction(_146){var = _147=3D_146.id.lastIndexOf("_");_146.GroupIndex=3D_146.id.substr(_147+1);= var = _148=3D_146.id.substr(1,_147-1);_146.MenuObject=3Dwindow[_148];};Componen= tArt_Menu_Support.ComponentArt_Menu_SubGroupHasServerTemplatedItems=3Dfun= ction(_149){var _14a=3D_149.Items();for(index in = _14a){if(_14a[index].ServerTemplateId){return true;}}return = false;};ComponentArt_Menu_Support.ComponentArt_Menu_DocumentContextMenu=3D= function(evt){e=3Devt=3D=3Dnull?event:evt;var = _14c=3D_q5A&&_q5A.ContextMenuExpanded;e.returnValue=3D!_14c;e.cancelBubbl= e=3D_14c;return = !_14c;};window.ComponentArt_Menu_RemoveItemFromIndex=3Dfunction(_14d,_14e= ){if(_14e.StorageIndex&&_14d.ItemIndex[_14e.StorageIndex]=3D=3D=3D_14e){_= 14d.ItemIndex[_14e.StorageIndex]=3D=3Dnull;}else{for(var = i=3D0;i<_14d.ItemIndex.length;i++){if(_14d.ItemIndex[i]=3D=3D=3D_14e){_14= d.ItemIndex[i]=3Dnull;break;}}}for(var = i=3D0;i<_14e.ChildItemArray.length;i++){ComponentArt_Menu_RemoveItemFromI= ndex(_14d,_14e.ChildItemArray[i]);}};window.ComponentArt_SelectElementHid= er=3Dfunction(){};ComponentArt_SelectElementHider.prototype.IndexSelectEl= ements=3Dfunction(){this.SelectElementIndex=3Dnew Array();var = _150=3Ddocument.getElementsByTagName("select");for(var = i=3D0;i<_150.length;i++){var _152=3D_150[i];var _153=3Dnew = 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